Product glossary · jooling Knowledge Base

Term	Meaning
Workplace	A business organizing hourly work.
Location	A physical place operated by a Workplace.
Worker	A person employed to perform hourly work.
Manager	A person authorized to plan and communicate work.
Employment	One person’s relationship and access to one Workplace.
Schedule	Planned Shifts for one Location and workweek.
Shift	A period of work, normally tied to a Position.
Schedule Version	An immutable snapshot created by publication.
Successor Draft	A private replacement based on the current version.
Notice Window	Lead time in which material changes require acceptance.
Acknowledgement	Confirmation that a Worker saw a publication.
Shift Acceptance	Explicit agreement to new or materially changed work.
Open Shift	Work needing a Worker and offered for pickup.
Shift Release	A request to give up work; responsibility remains pending.
Shift Swap	A counterpart-agreed exchange requiring Manager approval.
Unavailability	A hard constraint on when a Worker can work.
Work Preference	A non-binding preference.
Time Entry	A record of started and finished work.
Attendance Mark	A Manager note such as late, no-show, or sick.
Timesheet Approval	Acceptance of a completed Time Entry for hours.
Schedule Template	A reusable full-week skeleton for one Location.
Shift Template	A reusable Position and time range for one cell.
Worker Group	A named Employment set used for filtering.
Shift Tag	A label attached to a Shift.
PTO Balance	Remaining Time-off hours by Leave Type and Employment.
Geofence	A Location radius required for mobile clock start.
Kiosk	A shared Location clock using Location and Worker PINs.

Use these terms when discussing scheduling with your team so requests and responsibilities remain clear.