jooling Knowledge Base
Concepts

Roles, access, and safety

What managers and workers can see and do.

Your role and Employment determine what you can access. Workers see their own schedules, requests, time information, and Workplace communication. Managers see only the Locations and management areas assigned to them. If you have jobs at multiple Workplaces, switch to the correct Workplace before taking action.

Important protections

  • Published schedules remain in history when a Manager publishes a change.
  • Selecting I saw this does not accept a late material change.
  • Workers never see a Manager’s unfinished draft.
  • Requesting release or agreeing to a swap does not move responsibility before Manager approval.
  • Deactivated Employments lose access immediately.
  • Notification delivery does not replace the schedule shown inside jooling.

Protect your account

Do not share passwords, invitation links, Kiosk PINs, or sign-in sessions. Sign out on shared devices. If a PIN or invitation link is exposed, ask a Manager to replace it. Contact a Manager when you can sign in but see the wrong Workplace, Location, Position, or role.

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