jooling Knowledge Base
Getting started

Worker onboarding

Accept an invitation and prepare the worker experience.

  1. Open the invitation link from your Workplace's email or message.
  2. Sign in, or create an account with the invited email address — the link keeps that address locked to your invitation.
  3. The invitation joins you to the Workplace. Signed in without a Workplace? The You've been invited screen lists your pending invitations to accept.
  4. If you have multiple Employments, the web opens one automatically and the mobile app can switch between them.
  5. Sign in to the mobile app and choose whether to allow push notifications.

Choose how you are joining jooling

Accepting a pending invitation

An expired, revoked, superseded, or accepted invitation cannot be reused. Ask a Manager to resend it.

Prepare for scheduling

Open Time off & availability and add Unavailability for hard constraints, Work Preferences for non-binding preferences, and Time-off Requests for specific absences. They are separate records: a preference does not block scheduling; Unavailability requires a recorded Manager override.

Availability page with time off, forecast, and unavailability

If no schedule appears, verify the selected Workplace. The Manager may not yet have published a relevant week; drafts are never visible to Workers.

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