jooling Knowledge Base
Getting started

Manager onboarding

Create the first workplace and prepare it for scheduling.

1. Create an account and choose the manager path

Sign up on web with the Create account tab. You are then asked how you are joining — choose I manage a workplace. People waiting for an invitation should take the worker path instead.

Create account screen

2. Set up the Workplace

Enter the Workplace name plus its first Location — name, address, time zone — and a first Position. The creator becomes the first Manager. You can add more Locations, Positions, and people later in Settings.

Workplace setup form

Use a named time zone

Do not use a fixed UTC offset. Overnight work and daylight-saving transitions depend on the Location's IANA time zone.

3. Review the rules

Open Settings to check scheduling and approval rules, the Notice Window for late changes, time-clock behavior, leave types and policies, holidays, templates, notifications, and your subscription.

4. Invite the team

Invite Workers by email or CSV from Workers and assign Location and Position access. A Worker becomes active after accepting the invitation. Pending invitations can be resent, and their email delivery state appears in the directory.

Worker directory with invitations

5. Publish the first week

Continue to Build and publish schedules. Before publication, Workers see an intentional empty state rather than draft work.

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