jooling Knowledge Base
Manager guide

Team and settings

Configure people, policies, and reusable scheduling tools.

Worker directory

Workers holds the team and every invitation. Invite or import Workers by email or CSV and set their Locations and Positions on the invitation. Invitations can be resent or revoked, and each shows its email delivery state — queued, sent, delivered, bounced, or failed.

Worker directory with team and invitations

A Worker's Employment page holds the wage, the Kiosk PIN, emergency contacts, PTO balances, leave administration, and document titles or links. Role and capabilities are changed from the directory's role editor; deactivating a Worker removes access immediately.

Employment detail with wage, PIN, and PTO balances

Locations and Positions for an existing Employment are set when you invite; to change them later, re-invite the Worker.

Settings map

AreaControls
SubscriptionPlan, billing state, and the Polar billing portal
GeneralWorkplace name, week start, pay period, labor, Notice Window
CompanyMessaging, Announcements, Shift tasks, contact visibility
LocationsAddress, time zone, geofence radius, Kiosk
PositionsAssignable roles on the schedule
IntegrationsAPI keys and webhooks
Schedule / Approval policiesVisibility, exchanges, approvals, rest rules
Time clockEarly start, rounding, grace, auto clock-out
Time off / LeaveRequest rules, accrual, balances, approval chains
Groups / Schedule Teams / TagsSchedule filtering and Shift labeling
Time Blocks / Day PartsReusable times and view filters
Shift Templates / Patterns / HolidaysReusable structures and special dates

A Shift Template applies one Position and time range to one cell. A Schedule Template is a reusable Location week saved from the Schedule page. A Pattern projects a repeating multi-week rotation; it is not a recurrence rule.

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