jooling Knowledge Base
Manager guide

Communication and reports

Announcements, messages, activity, and reporting.

  • Announcements are Workplace-wide notices. Posting one notifies everyone at the Workplace.
  • Messages are conversations between people in the Workplace: an Everyone thread plus private direct threads.
  • Inbox (inside Activity) is the durable record of notifications; push is a best-effort alert.
  • Invitation email exposes its delivery state to Managers in the Workers directory.

Announcements list with posting

Messages with the Everyone thread and direct threads

Select Post announcement to write a title and message. Open a thread in Messages to read and reply; a direct thread is private to the two people in it.

Posting an announcement

A direct message thread

“Sent” means a message left jooling, not that a person saw it. “Delivered” means the email or push service accepted it. Only an explicit Acknowledgement records that a Worker selected I saw this.

Activity

Activity has two parts: Inbox, your notification list with read states, and Audit trail, a filterable record of manager actions such as publications, reminders, coverage decisions, attendance marks, and time-entry edits. The audit trail can be downloaded as CSV.

Activity inbox with unread notifications

Audit trail with filters and CSV export

Managers can send a reminder to Workers who have not acknowledged a published Schedule. If the result is uncertain after a connection problem, check Activity before sending another reminder.

Reports

Reports covers attendance, scheduled and worked hours, Labor Cost, manual Daily Sales, labor percentage, coverage, requests, and leave — organized into Attendance, Hours & labor, Coverage, Requests, and Leave tabs. Worked hours and attendance columns export as CSV.

Attendance opens first. Pick a month to see each Worker's days marked Present, Late, Absent, or Sick, with a daily trend chart. Use Find worker to search by name or Position.

Monthly attendance report with daily marks

Hours and labor report with charts

Coverage report with fill rate and utilization

The Requests tab summarizes time-off, release, pickup, and swap decisions with approval rates; the Leave tab tracks balances and can export a leave payroll CSV.

Requests report with approval rates

Leave report with balances

These are operational reports, not payroll records.

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