jooling Knowledge Base
Settings guide

Team organization

Use Groups, Schedule Teams, Tags, and Employment scope.

Groups are named sets of Workers used to filter the Schedule โ€” for example Front of House and Back of House. They never change anyone's permissions.

Worker groups

Schedule Teams support parallel scheduling organization within a Location, each with its own color. Use them when one Location operates multiple scheduling lanes that Managers need to view separately.

Schedule teams with colors

Tags label Shifts for filtering or operational context. A Tag does not replace a Position and does not grant Worker eligibility.

Shift tags

Employment Location and Position access determines where and in which role a Worker can be scheduled or pick up work. That scope is set on the invitation and shown on each Worker's Employment page โ€” not by placing them in a Group.

Choose names that Workers and Managers already use. Avoid creating multiple Groups or Tags with overlapping meanings; this makes schedule filters difficult to trust.